Personalised Service

The EPICentre is a ‘boutique’ counselling provider, that is able to deliver a uniquely personal approach for clients. For example, upon arrival the client is greeted by their counsellor and not a receptionist. Often when a client calls to book in to see a counsellor they will speak to the counsellor who will be working with them as well as having access to their counsellor via phone and email outside of appointment times.

LGBTIQ friendly

At The EPICentre we create an environment that is supportive of gay people and their relationships, respectful of all people, treat all people equally, and are non-judgmental. We provide equality of services and care to everyone, regardless of people’s age, disability, gender, gender identity, race, religion or belief or sexual orientation.

University qualified counsellors

University qualified in counselling and highly experienced relationship counsellors Darren and Jeanette Radley are able to assist couples struggling with a range of short and long-term relationship stressors and issues. Darren has a Master of Health Science (Sexual Health) from the University of Sydney and Jeanette has a Master of Counselling from the University of Tasmania.

Many years of experience

At The EPICentre our core work is relationship counselling. Unlike psychologists who entirely focus on pathology and diagnosis we are trained in and understand couple relationship dynamics and issues. We only use evidence based therapies and approaches to assist couples and individuals to get their relationships back on track and we have thousands of hours of experience in the area of relationship counselling. Darren and Jeanette have a combined clinical experience of over 20,000 hours working with individuals, couples, families, and groups.

Quick appointments available

At The EPICentre you are unlikely to wait for more than week to see a counsellor and will instead in most cases be booked in with either Jeanette or Darren within a few days. No referral is required from your GP or specialist and we endeavour to find a day and time that is suitable for the client.

Variety of counselling services

The unique combination of counselling, mediation, and sexual health qualifications and experience that Jeanette and Darren possess set The Epicentre apart from our competitors as the one counselling centre that offers more expertise than just generalist counselling. Jeanette and Darren are also able to bring to the counselling room a wealth of life and relationship experience having been together thirty years, and married twenty-seven years with two children and a grandchild.

Flexible session times

Our hours of operation at The EPICentre are from 8am – 6pm Monday to Friday, which allows individuals and couples to meet with a counsellor before and after work.


Our rates at The EPICentre are very competitive and in line or less than our competitors. We offer a reduced rate for clients who are on low incomes and will adjust our regular rates for clients if their financial circumstances change.

NDIS Provider

As an approved NDIS provider in Tasmania, The EPICentre delivers a range of high quality counselling services to NDIS participants. The EPICentre is a leading Tasmanian provider of counselling services in Tasmania. We are a wholly owned Tasmanian business having been in operation since 2006. When you choose The EPICentre, you can have peace of mind that you are choosing an organisation with an unwavering commitment and proven track record in providing counselling services that make a real difference to the lives of people and those close to them. The EPICentre is dedicated to assisting more people and continuing to advocate for the disability sector and importantly for the individuals supported through it.